 Tennessee
Titans Website Privacy Policy
Revised July 11, 2008
This privacy policy applies to the Tennessee Titans' website
located at www.titansonline.com (the "Website").
The purpose of this privacy policy is to disclose to you
what information we may collect, how we may collect it,
with whom we may share it, and certain other matters related
to such information, including the choices you have regarding
our collection of information and our use and disclosure
to other parties of information we may have collected from
you.
The Website is operated by J&A Partners on behalf of
the Tennessee Titans (collectively, the "Titans", "we", "our",
or "us"). J&A Partners does not own any information
submitted through this website and cannot use this information
for its own purposes.
Tennessee Football, Inc. is a licensee of the TRUSTe Privacy
Program. TRUSTe is an independent, non-profit organization
whose mission is to build users' trust and confidence in
the Internet by promoting the use of fair information practices.
This privacy statement covers the site www.titansonline.com.
Because this web site wants to demonstrate its commitment
to your privacy, it has agreed to disclose its information
practices and have its privacy practices reviewed for compliance
by TRUSTe.
If you have questions or concerns regarding this statement,
you should first contact the internet department of the
Tennessee Titans at 615-565-4000 (Tennessee Titans, Baptist
Sports Park, 460 Great Circle Rd., Nashville, TN, 37228).
If you do not receive acknowledgment of your inquiry or
your inquiry has not been satisfactorily addressed, you
should then contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php.
TRUSTe will then serve as a liaison with the Web site to
resolve your concerns.
The TRUSTe program covers only information that is collected
through this Web site, and does not cover information that
may be collected through software downloaded from the site.
The Website complies with EU Safe Harbor framework as
set forth by the Department of Commerce regarding the
collection, use, and retention of data from the European
Union
When this privacy
policy uses the term "personally
identifiable information" or "personal information," we
mean information that identifies a particular individual,
such as your full name, street address or email address.
When other information, such as a favorite team or player,
is associated with personal information, it also becomes
personally identifiable information for the purposes
of this privacy policy.
Please read the information below to learn more about
our data collection policies and practices.
1. Types Of Information That May Be
Collected
2. How Information May Be Collected
3. How We Use The
Information Collected
4. With Whom The Information May
Be Shared
5. Security
6. Chat Rooms, Forums, And Message Boards
7. Links To
Other Websites
8. A Special Note For Parents Concerning
Privacy
9. Notification Of Changes And Your Acceptance Of The
Privacy Policy
10. Correcting/Updating Personal Information
11. Your California Privacy Rights
12. Questions About This Privacy Policy
TYPES OF INFORMATION THAT MAY BE COLLECTED
The following are the types of information we may collect:
Information You Provide Us: In the course of using the
website, we may ask you to provide us with certain information,
including contact information, such as your name, mailing
address, email address, phone number, unique identifiers,
such as your user ID, user password, demographic information,
such as your date of birth, age or gender.
Site Usage Information: We may receive and store certain
types of internet usage information whenever you visit
the Website, such as your IP address."
Email Communications: When you open emails from us, we
may receive a confirmation noting you opened the email,
if your computer supports such capabilities. We also
may keep track of what emails we send you and what emails
you may be receiving from our subsidiaries and affiliates.
Additionally, we keep a record of what communications
you have opted to receive or not to receive.
HOW INFORMATION MAY BE COLLECTED
We may collect information from you in several different
areas on the Website, including but not limited to those
described below:
Registration: You may be asked to complete a registration
form and provide personally identifiable information;
you may also be asked to choose a user ID and password
in order to take advantage of certain features the Website
may choose to offer, such as newsletters or contests,
season ticket waiting list forms, donation request forms,
or merchandise catalog requests. Participation in registration
is voluntary and you will have the opportunity to decide
whether or not to disclose information to the Website.
Newsletters and Website Emails: We offer free newsletters
to share information with you about the Website, about
us and our affiliates and subsidiaries, or about our
marketing partners and advertisers and sponsors. You
may receive a newsletter either by registering for a
particular newsletter or in conjunction with a special
feature or membership for which you have registered on
the Website. Participation is voluntary and you will
have the opportunity to decide whether or not to disclose
information to the Website. You may also cancel your
free email subscription by following the instructions
provided on the Website or in the newsletter or email.
http://titans.ed4.net/profile/index.cfm/titans/profile.html?c=1OPU&e=gglenn@titans.nfl.com&g=NJTI:3091080
Tell-A-Friend
If you choose to use our referral service to tell a friend
about our site, we will ask you for your friend_s name
and email address. We will automatically send your friend
a one-time email inviting him or her to visit the site.
Tennessee Football, Inc. stores this information for
the sole purpose of sending this one-time email and tracking
the success of our referral program.
Your friend may contact us at titansfeedback@titansonline.com
to request that we remove this information from our database.
Contests or Sweepstakes: We periodically operate contests
and sweepstakes through the Website that may require
registration or the submission of personal information.
Participation is voluntary and you will have the opportunity
to decide whether or not to disclose information to the
Website. Your personally identifiable information may
be used to contact you for winner notification, prize
delivery confirmation or other related purposes, (see
the rules of each contest for details about how your
personal information will be used). We may also ask your
permission to allow us to publicly post some of your
information on the Website, such as on a winner's page,
in the event you win a contest or sweepstakes. Except
as required by applicable law, we will not post your
information without your permission. In some instances,
a third party advertiser or sponsor may operate or host
a contest or sweepstakes on the Website, and collect
your information. In those cases, where we are not the
operator or host of the contest or sweepstakes, we do
not collect your information and we have no control over
the information collected from you. Accordingly, we urge
you to review the advertiser's or sponsor's privacy policy
applicable to the contest or sweepstakes before participating.
Surveys or Voting: From time-to-time we may request personally
identifiable information from you in conjunction with
a survey or voting poll. Participation is voluntary and
you will have the opportunity to decide whether or not
to disclose information to the Website.
Games: When you register to play games on our Website,
you may be asked to provide personally identifiable information.
Cookies: As with many Websites, our Website uses a technology
called "cookies." A cookie is a unique, random
number that is stored in the browser on your computer.
The cookie doesn't actually identify you, just the computer
that is used to visit the site. Cookies automatically
identify your browser to the Website whenever your computer
is used to visit the Website. Cookies also let us know
how many people visit our website and where visitors
go on the site. In addition, cookies can let us know
non-personally identifiable information, like what web
browser is being used to access the website. For registered
users, cookies can make using the Website easier for
you by saving information such as your passwords or preferences.
By tracking how and when you use the Website, cookies
help us determine which areas are popular and which are
not. Many improvements and updates to the Website are
based on data obtained from cookies. Accepting cookies
allows you, among other things, to personalize your experience
on the Website. Cookies may also allow the Website to
present to you advertising which may be of interest to
you. If you do not want information collected through
the use of cookies, your browser should contain an option
that allows you to disable or delete cookie data at any
time. Some areas of the Website, however, may not provide
you with a personalized experience if you have disabled
the use of cookies. Cookies on the site are not tied
to the users personal information.
IP Addresses and Click-Stream Data: We may collect IP
addresses and/or click-stream data. An IP address is
a number associated with the service through which you
access the Internet, like your ISP (Internet service
provider), your company, or your university. Standing
alone, your IP address is not personally identifiable.
At times, we also use IP addresses for purposes of system
administration and to report aggregate information to
our advertisers and sponsors, for example regarding the
frequency with which our guests visit various parts of
our sites. We may combine this information with personally
identifiable information. Click-stream data is information
collected by our computers when you request Web pages
from the Website. Click-stream data may include such
information as the page served, the time, the source
of the request, the type of browser making the request,
the preceding page view and other such non-personal information.
When analyzed, this data helps us analyze how visitors
arrive at the Website, what type of content is most popular,
what type of visitors in the aggregate are interested
in particular kinds of content and advertising, and the
like.
Transaction Information: If you conduct a financial transaction
with our Website, such as ordering merchandise from our
online pro shop, we will ask you to complete an order
form that will request certain information from you,
including contact information, demographic information
and financial information. We will use this information
to complete the transaction that you have requested,
i.e., to deliver the information, products or other services
that you order, and to invoice you. For your protection,
such information is collected and stored through encrypted
means.
HOW WE USE THE INFORMATION COLLECTED
As applicable, the information you provide to us may
be used to:
contact you about the Website;
contact you relating to your membership status;
confirm or fulfill an order you have made;
inform you of a prize you have won;
monitor or improve the use of the Website;
customize the advertising and content you see;
monitor compliance with our terms and conditions of use
of the Website; and
send you promotional material or special offers on behalf
of our marketing partners and/or their respective affiliates
and subsidiaries and other third parties.
WITH WHOM THE INFORMATION MAY BE SHARED
At times, we may share your personal information with
others for various purposes. The following outlines the
ways in which your information may be shared with others
and the ways in which you may opt-out of having your
information shared:
Agents: We employ other businesses, certain services
and individuals to perform functions on our behalf.
Examples include fulfilling orders, sending e-mail,
removing repetitive information from customer lists,
Website analysis, analyzing data, providing marketing
assistance, processing credit card payments, and
providing customer service. They may have access
to personally identifiable information needed to
perform their functions, but may not use it for their
own purposes, like sending you marketing offers about
their products. Third-party vendors that may collect
information include:
E-Sports (the team's online pro shop vendor) -- http://www.titansproshop.com/index.cfm
E-Dialog (the team's fan e-mail vendor) -- http://titans.ed4.net/profile/index.cfm/titans/signup.html
MBNA Credit Card Offers -- https://wwwn.applyonlinenow.com/USapp/Ctl/redirect?CV_sourceCode=CIKF&CV_MC=A000001S1T
Titans Ebay Auctions -- http://cgi3.ebay.com/ws/eBayISAPI.dll?ViewUserPage&userid=titans-auctions
Users that sign up for information on these third-party
web sites are submitting their information directly
to a third-party, even though the pages may have the
same look and feel as the Titans' official team web
site. Please play close attention to each third party's
respective privacy policy, which pertains only to its
unique site.
Aggregate Information: We may share aggregate information,
such as demographics and Website usage statistics,
with advertisers, sponsors or other organizations.
When this type of information is shared, the other
parties do not have access to your personally identifiable
information.
Opt-In / Opt-Out Offers: When you provide us with personal
information, you may be presented with the opportunity
to share your personal information with third parties
for various purposes, such as receiving information
or special offers. An opt-in/opt-out message will ask
you if you would like your information to be shared.
When you allow us to share your personal information
with third parties, we require third parties who have
access to that information to agree to abide by our
current Website privacy policy. Once the information
is transferred, however, we cannot control the privacy
practices of these other companies.
Third-Party Offers: Throughout the Website you may
be presented with opportunities to receive special
offers from third parties. By participating in these
offers, you consent to allowing your information to
be shared with third parties. When you allow us to
share your personal information with third parties,
we require third parties who have access to that information
to agree to abide by our current Website privacy policy.
We cannot control the privacy practices of these other
companies, however, and you should review the privacy
practices of such companies prior to providing your
personally identifiable information.
Other Promotional Offers: We may send offers to you
on behalf of our marketing partners. When we do this,
we do not give that partner your name and address.
If you do not want to receive such offers, you may
use the opt out method detailed in the email or change
your preferences by logging into your account.
Business Transfers: In the event that all or substantially
all of our assets are sold or transferred to another
party, or another transaction occurs in which your
personally identifiable information is one of the business
assets transferred, all personally identifiable information
that has been collected and saved may be one of the
business assets we transfer. See "Your Acceptance of the
Privacy Policy and Notification of Changes to the Policy" section
below.
Administrative or Legal Process: Your personal information
may be transferred to third parties without notice
to you in order to comply with applicable law, law
enforcement agencies, to protect our rights, or protect
the rights of other users of this website.
CHAT ROOMS, FORUMS, AND MESSAGE BOARDS
The Website may make chat rooms, forums and message
boards available to its users. You are not required
to provide any personal information when using these
areas but you may choose to do so. If you post personal
information online, it will be publicly available and
you may receive unsolicited messages from other parties.
We cannot ensure the security of any information you
choose to make public in a chat room, forum, or message
board. Also, we cannot ensure that parties who have
access to such publicly available information will
respect your privacy. Please exercise caution when
deciding to disclose personal information in these
areas.
LINKS TO OTHER WEBSITES
You should be aware that when you are on the Website
you could be directed to other Websites beyond our
control. For example, if you "click" on a banner advertisement,
the "click" may take you off the Website
onto a different Website. This includes links from
advertisers, sponsors and marketing partners that may
use the Website's logo as part of a co-branding agreement.
These other Websites may send their own cookies to
you, independently collect data or solicit personal
information and may or may not have their own published
privacy policies. If you visit a Website that is linked
to our Website, you should consult that Website's privacy
policy before providing any personal information.
SECURITY
This Website incorporates reasonable safeguards to
protect the security, integrity, completeness, accuracy
and privacy of the personal information that we may
collect and we have put into place reasonable precautions
to protect such information from loss, misuse and alteration.
Your personally identifiable information is transferred
to our computers utilizing encryption software. Only
those employees who need access to your information
in order to do their jobs are allowed access. Our security
policies are reviewed periodically and revised as required.
A SPECIAL NOTE FOR PARENTS CONCERNING PRIVACY
The Website is a general audience Website. We do not
currently collect any personal information from children
under the age of thirteen on the Website. If in the
future, we collect personally identifiable information
from children, it will do so in compliance with the
Children's Online Privacy Protection Act of 1998 (15
U.S.C. 6501 et seq.) including, without limitation,
obtaining necessary parental consent. For more information
about the privacy practices for our affiliated children's
Website, http://www.playfootball.com/games, please
consult the privacy policy at the children's Website.
The Internet offers children wonderful educational
and entertainment resources. Your guidance and involvement
are essential to help ensure that children have a safe
and rewarding online experience. We encourage you to
visit the Direct Marketing Association's Web Website
(www.the-dma.org) and explore the Get CyberSavvy! Program
as well as the GetNetWise Website (www.getnetwise.org)
to learn more about parental control tools.
YOUR ACCEPTANCE OF THE PRIVACY POLICY AND NOTIFICATION
OF CHANGES TO THE POLICY
By using this Website, you signify your agreement to
the terms of our privacy policy. We may amend this
privacy policy at any time. If we make a material change
to the way in which we collect, use, and/or share your
personal information, we will post a notice on our
website and / or send an email to users who have provided
an email address. We will assume that you have given
your permission for your information to be used under
the terms of the new privacy policy, if you do not
respond to our email within thirty days or continue
to use the Website thirty days after a notice is posted.
Please note that you should always update your personal
information to provide us with a current email address.
CORRECTING/UPDATING PERSONAL INFORMATION
If your personally identifiable information changes
(such as your email address or zip code), or if you
no longer desire to access our Website, we will endeavor
to provide a way to correct, update or remove the personal
data you have provided to us. This can be done by emailing
us at fanfeedback@titansonline.com. We will reply to
your request within 10 - 20 business days.
YOUR CALIFORNIA PRIVACY RIGHTS
A California privacy law that went into effect on January
1, 2005, allows California residents to obtain specific
information about a business's privacy practices if
it shares information with other companies for those
companies' direct marketing purposes.
As explained in this privacy policy, whenever you agree
to let us collect personal information about you, we
will always provide you with an option to prevent this
information from being shared for non-administrative
purposes with third parties. You can exercise this
option at any time by following the steps outlined
above.
Because this website has a comprehensive privacy policy
and provides you with details on how you may opt-in
/ opt-out of the use of your personal information by
third parties for direct marketing purposes, we are
not required to provide you with this information.
If you are a California resident and you would like
to make such a request, please send an email to fanfeedback@titansonline.com
or write to us at CA Privacy Rights, 460 Great Great
Circle Rd., Nashville, TN, 37228, ATTN: Internet Dept.
QUESTIONS ABOUT THIS PRIVACY POLICY
If you have any questions about this privacy policy
or the privacy practices of this Website, contact fanfeedback@titansonline.com.
Questions regarding this statement should be directed
to:
Tennessee Titans, Baptist Sports Park, 460 Great Circle
Rd. Nashville, TN, 37228
_________
Attn: Website Privacy Policy/Director of Internet Operations
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TRUSTe
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TRUSTe
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12 Site Findings Report
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Site Findings Report 7
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