IMPORTANT INFORMATION ABOUT YOUR 2020 SEASON TICKETS
Season Ticket Members, we are excited for a new season of Titans football! As we get ready for the 2020 season, let's answer some questions you may have about your season ticket card and secure digital entry at Nissan Stadium.
The season ticket card you received in the mail is your ticket for entry all season long! Need to manage individual games? No problem. You can do so through your My Titans Account either online or through the Titans Mobile App on your smart phone or tablet. Digital ticket management will be available when the NFL schedule is released in April.
What will be included in my season ticket shipment this year?
Season ticket cards will be packaged in a box and mailed mid/late July via USPS. You received one card per PSL owned, along with a lanyard you may attach to each card. Your season ticket card is your ticket! No need to activate, just bring it to the game for tap-and-go stadium entry and concessions discounts.
Is my card good for all games?
Yes. Your card is good for all Titans home games at Nissan Stadium. Attach your season ticket card to the lanyard provided, and wear it as you enter Nissan Stadium.
*TAP & GO ENTRY* Upon arrival at Nissan Stadium, simply tap your season ticket card to the ticket scanner at the gate for entry. (You will no longer scan the QR barcode located on the reverse side of your ticket card.)
Why a card?
Safe. Convenient. Flexible.
Access to all of your game tickets through My Titans Account anytime, anywhere!
Reduced risk of lost, stolen, counterfeit or forgotten tickets.
The ability to manage, send or sell individual game tickets at any time.
Easily identify Season Ticket Members to apply gameday concessions discounts.
Easy access to Playoff tickets.
Can I print a ticket from home?
Printable PDF tickets are not available.
What if I don't have a smart phone?
If you are sending individual game tickets to someone who does not have a smart phone, contact your dedicated Season Ticket Account Executive at 615.565.4200, option 1, for more information.
What about Playoff tickets?
Should the Titans host a home Playoff game, and you elect to purchase your Playoff tickets, they will be electronically added to your season ticket card.
Yes! Your season ticket card is your ticket for stadium entry! Attach it to the lanyard provided, or place it in your wallet, for easy access on gameday. Simply tap your season ticket card on the scanner at the gate for entry.
Additionally, present your card at any concession stand on the concourse and receive exclusive Season Ticket Member pricing on these popular items all game long!
$3 - 20 oz Dasani bottled water
$3 - hot dog
$3 - soft pretzel
$3 - boxed candy
$6 - Bottomless fountain soda
$8 - Papa John's pizza
$8 – Select 16 oz beers
How do I access mobile tickets on gameday?
If you need to access your season tickets on your mobile device, be sure you have the latest version of the Titans Mobile App on your smart phone. Through the App, you have access to all of your game tickets 24/7!
Open the App, select Tickets -> Manage My Tickets.
If you want to use mobile tickets at the gate, be sure to add your tickets to the Wallet app (if you have an iPhone) or Google Pay app (if you have an Android).
What if my phone battery dies and I have tickets on my phone?
It's always best to charge your phone completely before arriving at Nissan Stadium on gameday. However, if your phone battery dies, new mobile charging stations are available both outside and inside Nissan Stadium this season. Ask the nearest Fan Services Representative for the locations.
What happens if my season ticket card is misplaced or stolen?
Should your card ever go missing, we can quickly deactivate the lost card, and then replace it. Call 615.565.4200, option 1 to report a lost or stolen card.
As always, feel free to reach out to Season Ticket Services at 615.565.4200, option 1, with any questions you may have this season.