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Introducing the New Season Ticket Card

IMPORTANT INFORMATION ABOUT YOUR 2018 SEASON TICKETS

IMPORTANT INFORMATION ABOUT YOUR 2018 SEASON TICKETS

Season Ticket Member, we're excited for what promises to be a memorable 20th year of Titans football!

As we get ready for the 2018 season, let's answer some questions you may have about the new season ticket card and mobile ticketing.

Important: The season ticket card you received in the mail is your ticket for entry to Nissan Stadium all season long! Need to manage individual games? No problem. You can do so through Your My Titans Account on your computer at www.mytitansaccount.com or by downloading the Titans mobile app on your phone or tablet.

Season Ticket Cards

What was included in my season ticket shipment this year?

Season ticket cards were packaged in a box and mailed mid-July via USPS. You received one card per PSL owned, along with a lanyard you may attach to each card. Your season ticket card is your ticket! No need to activate, just bring it to the game for stadium entry and concessions discounts.

Is my card good for all games?

Yes. Your card is good for all Titans home games at Nissan Stadium. Attach your season ticket card to the lanyard provided, and wear it as you enter Nissan Stadium. Security will scan the QR barcode located on the reverse side of your ticket card.

What about Playoff tickets?

Should the Titans host a home Playoff game, and you elect to purchase your Playoff tickets, they will be electronically added to your season ticket card.

Why a card?

Safe. Convenient. Flexible.

1. Access to all of your game tickets through My Titans Account anytime, anywhere!
2. Quicker entry with your card at the gate and as you access your seating area.
3. Reduced risk of lost, stolen, counterfeit or forgotten tickets.
4. Less waste.
5. The ability to manage, send or sell individual game tickets at any time.
6. Easily identify Season Ticket Members to apply gameday concessions discounts.
7. Easy access to Playoff tickets.

Are other NFL teams using cards?

Yes, the Titans are joining a long list of other NFL and professional teams who have adopted card and mobile technology in recent years.

Can I still print a ticket from home?

Printable PDF tickets are no longer available. 

What if I don’t have a smartphone?

If you are sending individual game tickets to someone who does not have a smartphone, contact your dedicated Season Ticket Service Representative for more information.

Accessing Your Digital Tickets

How do I access my season tickets on my smartphone?
Download the Titans mobile app to access your tickets.

Can I still manage my tickets on my computer?
Yes! Visit www.mytitansaccount.com and log in with the primary email address on your PSL account and password. You will be able to view and pay invoices, email tickets, post tickets for resale, donate tickets to charity and update account information.

Sending Tickets to a Friend

How do I send a ticket to someone else?

You can send tickets through your My Titans Account online or in the Titans mobile app. All you will need is the recipient’s email address. Using your phone? You can also text tickets through the Titans mobile app.

Does the person I send tickets to need a My Titans Account?

Yes. If the recipient doesn’t already have a My Titans Account, they will be prompted to create one when accepting the mobile ticket.

Selling Your Tickets

How do I resell my tickets?
Tickets can be resold through your My Titans Account online or in the Titans mobile app.

Gameday

Gameday

Gameday

Do I bring my season ticket card to every game?

Yes! Your season ticket card is your ticket for stadium entry! Show your card at the concession stand and receive exclusive Season Ticket Member pricing on these items: $3 20 oz bottled water, $3 hot dog, $3 soft pretzel.

How do I access mobile tickets on gameday?

If you have individual game mobile tickets on your phone, before arriving at Nissan Stadium, be sure to add your mobile tickets to the Wallet app (if you have an iPhone) or Google Pay app (if you have an Android). You can do this by viewing your game ticket in your My Titans Account and clicking the Add button on the middle of the ticket image.

How do I receive a concessions discount using my season ticket card?

Show your season ticket card at any concession stand on the concourse and receive exclusive Season Ticket Member pricing on select items all game long! Eligible items: $3 20 oz bottled water, $3 hot dog, $3 soft pretzel.

What if my phone battery dies and I have tickets on my phone?

It’s always best to charge your phone completely before arriving at Nissan Stadium on gameday. However, if your phone battery dies, new mobile charging stations are available both outside and inside Nissan Stadium this season. Ask the nearest Fan Services Representative for the locations.

What happens if my season ticket card is misplaced or stolen?

Should your card ever go missing, we can quickly deactivate the lost card, and then replace it. Call 615.565.4200, option 1 to report a lost or stolen card.

As always, feel free to reach out to Season Ticket Services at 615.565.4200, option 1, with any questions you may have this offseason.

Thanks for your support, and Titan Up!

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